Before you compare mortgages, know what matters

Define your purchase criteria. Guide your decision.

Before you compare mortgage providers or read customer reviews, know what you need, what matters and what can go wrong

01: Understand your needs

02: Decide what matters

03: Explore your options

04: Understand the risks

05: Define your purchase criteria

Why start with what matters?

The right mortgage is not necessarily the one with the lowest initial rate. It is the one that fits what you can afford, what matters most and what could go wrong.

01: Analyse your circumstances
Understand what you can afford and how much you need to borrow.

02: Rank your priorities
Identify which mortgage features and outcomes matter most.

03: Identify key risks
Understand how rates, affordability and mortgage terms could affect you.

01 — UNDERSTAND YOUR NEEDS

What do you need your mortgage to do?

First-Time Buyer

You are buying your first home and need a mortgage that fits your deposit, income and affordability.

Challenges

• Limited deposit
• Affordability constraints
• Mortgage complexity

What you need

• Suitable mortgage
• Affordable payments
• Clear terms

Home Mover

You are buying another property and may need to coordinate your existing mortgage with your next purchase.

Challenges

• Sale and purchase timing
• Affordability changes
• Mortgage commitments

What you need

• Suitable borrowing
• Flexible arrangements
• Predictable costs

Remortgager

You already have a mortgage and want to review your options before your current deal ends or becomes less suitable.

Challenges

• Rate changes
• Early repayment charges
• Changing circumstances

What you need

• Competitive rates
• Suitable terms
• Manageable payments

Investment-Focused

You are borrowing against property for an investment purpose and need a mortgage suited to the property and intended use.

Challenges

• Lending criteria
• Higher costs
• Income assumptions

What you need

• Suitable lending
• Clear requirements
• Sustainable costs

02 — DECIDE WHAT MATTERS

What mortgage service outcome matters most ?

Affordability

Your mortgage should remain manageable within your income, spending and wider financial commitments.

Look for

• Sustainable payments
• Suitable borrowing
• Affordable overall costs

What to check

• Monthly payment
• Deposit requirement
• Income and affordability criteria

Cost

The overall cost of the mortgage matters more than the initial rate alone.

Look for

• Competitive rates
• Reasonable fees
• Transparent Costs

What to check

• Interest rate
• Arrangement fees
• Early repayment charges

Flexibility

Your mortgage should work with changes to your circumstances and future plans.

Look for

• Suitable deal periods
• Overpayment options
• Flexible terms

What to check

• Fixed period
• Overpayment rules
• Early repayment terms

Certainty

You need to understand how your payments and costs could change over the life of the mortgage.

Look for

• Clear terms
• Predictable payments
• Transparent conditions

What to check

• Fixed or variable rate
• Rate changes
• Deal expiry

03 — EXPLORE YOUR OPTIONS

Different mortgage types suit different needs.

Fixed-Rate Mortgage

Keeps the interest rate fixed for an agreed period.

Best suited to: People who value predictable monthly payments and greater certainty during the fixed period.

Consider:

• Initial rate & deal
• Rate after the fixed period
• Arrangement fees
• Early repayment charges

Variable-Rate Mortgage

The interest rate can change during the mortgage term.

Best suited to: People who are comfortable with changing payments and want a mortgage that responds to changes in interest rates.

Consider:

• How the rate is set
• Payment changes
• Rate caps or conditions
• Affordability if rates rise

Tracker Mortgage

Usually follows a reference interest rate, with the mortgage rate moving as that rate changes.

Best suited to: People who understand and can manage the impact of changing interest rates.

Consider:

• Reference rate
• Payment changes
• Rate margin
• Early repayment terms

Interest-Only Mortgage

Requires payment of interest during the agreed period, with the borrowed capital repaid separately.

Best suited to: Specific circumstances where a suitable repayment strategy is available and accepted by the lender.

Consider:

• Repayment strategy
• Eligibility & term
• Interest costs
• Affordability

04 — UNDERSTAND THE RISKS

What can go wrong with mortgages?

01. Affordability & Rates

A mortgage that is affordable today may become harder to manage if rates, income or household costs change.

Warning Signs

• Tight monthly budget
• Rising interest rates
• Reliance on future income

Risks

• Payment increases
• Financial pressure
• Difficulty maintaining repayments

02. Pricing & Total Cost

A low headline rate can become less attractive when fees, repayment charges and the rate after the initial deal are included.

Warning Signs

• High arrangement fees
• Short introductory period
• High reversion rate

Risks

• Higher total cost
• Unexpected charges
• Expensive refinancing

03. Lending & Approval

Meeting the headline eligibility criteria does not guarantee that a mortgage will be approved or remain suitable throughout the process.

Warning Signs

• Complex income
• Limited deposit
• Tight affordability assessment

Risks

• Application delays
• Reduced borrowing
• Failed purchase

04. Terms & Exit

Mortgage terms can restrict how easily you repay, switch or change your borrowing.

Warning Signs

• High early repayment charges
• Limited overpayments
•Complex conditions

Risks

• Exit Costs
• Reduced flexibility
• Unplanned refinancing

05 — DEFINE YOUR PURCHASE CRITERIA

Turn what matters into criteria you can compare

Cost & Value

Assess the total cost of borrowing rather than focusing only on the initial interest rate.

Key indicators:

• Interest rate
• Arrangement fees
• Early repayment charges
• Total cost

Affordability

Assess whether the mortgage remains manageable based on your income, spending and wider commitments.

Key indicators:

• Monthly payment
• Deposit requirement
• Affordability assessment
• Payment changes

Rate & Certainty

Assess how predictable your mortgage payments will be and how the rate could change.

Key indicators:

• Fixed or variable rate
• Deal period
• Reversion rate
• Rate change conditions

Flexibility

Assess how easily you can overpay, change your mortgage, move home or repay early.

Key indicators:

• Overpayment allowance
• Porting options
• Early repayment terms
• Remortgage options

Eligibility

Assess whether the mortgage criteria fit your circumstances before committing to an application.

Key indicators:

• Income requirements
• Deposit requirements
• Credit criteria
• Property requirements

Support

Assess how effectively the lender handles applications, payments, changes and problems.

Key indicators:

• Application support
• Response times
• Resolution quality
• Digital and adviser access

Your mortgage service criteria

Turn what matters to you into clear must-haves and deal-breakers.

Must-Haves

• Monthly payments you can sustainably afford
• Total costs you understand
• A rate structure that fits your priorities
• Terms that support your plans
• Clear lender requirements

Deal-breakers

• Payments that become unaffordable if rates rise
• Unclear total costs
• Excessive early repayment charges
• Restrictive overpayment or exit terms
• Lending criteria that do not fit your circumstances

Ready to compare mortgages?

You now know what you need, what matters and what to avoid. Use your criteria to compare the options that fit.

STAY AHEAD OF WHAT MATTERS

Identify the key factors before comparing providers or reading reviews. Know what truly matters before you buy.

✓ Discover the Criteria: Define what matters before you compare.
✓ Spot the Risks: Avoid costly buyer mistakes.
✓ Secure the Outcome: Minimise hidden add-ons and extra costs.

Want to stay ahead of what matters?
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